Vanguard Global B.V. ("Vanguard", "we", "us") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Dutch Uitvoeringswet AVG (UAVG). This policy explains how we collect, process, store, and protect your data when you use the Vanguard Airsoft platform at vanguardglobal.io.
1. DATA CONTROLLER
The data controller is Vanguard Global B.V., registered in the Netherlands. For any privacy-related enquiries, contact us at: privacy@vanguardglobal.io
2. DATA WE COLLECT
We collect the following categories of personal data:
Account data: name, email address, username, password (hashed), profile photo, country, date of birth
Player profile data: callsign, team affiliation, tier/rank, V-Points balance, playstyle, gear inventory, loadouts
Send marketing emails (only with your explicit consent)
Improve platform performance and user experience
Prevent fraud and ensure platform security
5. DATA SHARING
We do not sell your personal data. We may share data with:
Base44: our backend infrastructure provider, which processes data on our behalf
SendGrid (Twilio): email delivery service for transactional and marketing emails
Vercel: hosting and CDN provider
Law enforcement: when required by Dutch or EU law
All third-party processors are bound by Data Processing Agreements (DPAs) compliant with Article 28 GDPR.
6. INTERNATIONAL TRANSFERS
Some of our processors operate outside the EEA. Where this occurs, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions per Article 45 GDPR.
7. DATA RETENTION
Active accounts: data is retained for the duration of your account
Deleted accounts: personal data is erased within 30 days of account deletion request, except where retention is legally required
Waitlist data: retained until platform launch or until you request removal
Server logs: retained for a maximum of 90 days
8. YOUR RIGHTS
Under the GDPR, you have the following rights:
Access (Art. 15): request a copy of your personal data
Rectification (Art. 16): correct inaccurate data via Settings or by contacting us
Erasure (Art. 17): request deletion of your personal data ("right to be forgotten")
Restriction (Art. 18): restrict processing in certain circumstances
Portability (Art. 20): receive your data in a structured, machine-readable format
Objection (Art. 21): object to processing based on legitimate interest
Withdraw consent: withdraw consent at any time for consent-based processing
To exercise any of these rights, email privacy@vanguardglobal.io. We will respond within 30 days as required by GDPR Article 12.
9. COOKIES
We use essential cookies for authentication and session management. Optional analytics cookies are only placed after you consent via our cookie banner. You can withdraw cookie consent at any time by clearing your browser cookies or using the cookie settings in the banner.
10. CHILDREN
The Vanguard platform is not intended for children under the age of 16. We do not knowingly collect personal data from anyone under 16. If we become aware that data has been collected from a child under 16, we will delete it promptly. In the Netherlands, parental consent is required for users under 16 in accordance with Article 8 GDPR and the UAVG.
11. DATA SECURITY
We implement appropriate technical and organisational measures to protect your data, including encrypted transmission (TLS/HTTPS), hashed passwords, access controls, and regular security reviews.
12. DATA BREACH NOTIFICATION
In the event of a personal data breach, we will notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours as required by Article 33 GDPR. If the breach poses a high risk to your rights, we will also notify you directly.
13. COMPLAINTS
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority: Autoriteit Persoonsgegevens
14. CHANGES TO THIS POLICY
We may update this policy from time to time. Material changes will be communicated via email or an in-platform notification. The "Last Updated" date at the top reflects the most recent revision.
Vanguard Global B.V. — The Netherlands
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